Transfer Solana from Binance Bug

Hello
Last time I managed to get the solance from Binance. Little by little, I was successful.
Unfortunately, now I am facing the same problem again.
I exchanged 10k euros for the solana and unfortunately I have been struggling again for 3 days to send it to Stepn and I can’t.
I am very disappointed that after the solana dropped and I lost many offers even if the solana had dropped.
Please resolve your transfer from Binance to Solana Stepn.

Sincerely, Miki